Yorkshire Ballet Seminars is committed to protecting your privacy. We will use the personal information that we collect about you in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003 and, from 25 May 2018, the General Data Protection Regulation.

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This Policy explains when and why Yorkshire Ballet Seminars (we) collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

 

We may change this policy from time to time so please check this page occasionally to ensure that you're happy with any changes.

 

Who we are 

 

Yorkshire Ballet Seminars acts as the data controller for the purposes of Data Protection Law.

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Data Protection registered office:

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Yorkshire Ballet Seminars

Regal House, 3RD Floor 

70 London Road

Twickenham

TW1 3QS

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Registered charity number: 1107179

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When do we collect data?

 

The term 'personal data' is any information relating to an identified or identifiable living individual.

 

We collect and use personal data in order to give our audiences and supporters the best possible experience of Yorkshire Ballet Seminars. We are committed to being honest and respectful in collection and using your personal data.

 

We may collect personal data when you:

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• Apply to attend any of our events, book to attend one of our events or performances

• Make a donation

• Join our Friends or Patrons Club

• Complete one of our feedback forms

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When you use Yorkshire Ballet Seminars website 

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We receive and store certain details whenever you use Yorkshire Ballet Seminars website. We log your IP address and the request it makes to our servers. Our website uses cookies to enable online transactions, to understand how people use our website and to inform our advertising.

 

Cookies

 

A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users.

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A cookie isn't a computer program, can't read files on your computer, can't carry viruses and can't install malware onto your computer.

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Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org/ or http://www.alaboutcookies.org/.

 

What personal data we collect?

 

The type of information we collect depends on the reason for your relationship with us. 

 

We may collect and hold:

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• Your full name 

• Your contact information including email address, telephone number and full postal address

• Transaction and order details

• Financial information

• Images and video during your attendance with us (with prior consent)

• Other information relating to feedback forms

• Your contact preferences

• We never store your credit card details

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We only use this information to help us provide the best possible level of service and to enable you to continue engaging with us.

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Depending on your settings or privacy policies for social media like Facebook, LinkedIn, Instagram or Twitter, you may give us permission to access information on those accounts.

 

Sensitive personal information

 

Sometimes we may ask you to provide sensitive personal information (such as medical information for students attending our residential courses). As with all the personal information we hold, sensitive personal information is held securely and restricted to those who need to use it. We will delete sensitive information when we no longer need it.

 

How we use your personal data

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We always endeavour to be fair and transparent with how we use your information and ensure at all times that your information is protected.

 

The personal data you provide may be used:

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• To provide and fulfil a purchase (including residential courses, events, online classes membership and donations and to provide customer service)

• For fundraising purposes (see fundraising below)

• For Marketing purposes where specific consent has been given

 

We will not hold more information than required and will ensure all personal data held is kept up to date and used only for it's specific purpose(s) outlined above.

 

We will not sell, rent, trade or share your personal data to any third parties for marketing purposes unless we have received your prior permission to do so. Data may be shared with trusted service providers who are authorised to work on behalf of Yorkshire Ballet Seminars. These services may include payment processing, event ticketing, email delivery, website hosting and fundraising. In these circumstances your data will only be used for the agreed services that they are providing.

 

How long do we hold your personal data for?

 

We review our retention periods for personal on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of gift aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

Legal grounds for using your personal information

 

We will need to use your personal information in order to perform our obligations under our contracts with you or as otherwise required by law. For example, we need your name, address and contact details so that we can process your bookings or administer your donations.

 

Legitimate Interests

 

We may occasionally hold or use personal data on the grounds of 'legitimate interest'. In broadest terms this means that we can process personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.

 

Before using this basis, we carefully consider and balance any potential impact on you and your rights.

 

How we protect your personal data All information you provide is stored on secure servers. Any personal information retained is kept confidential and stored in a secure password protected database that is only accessible by Yorkshire Ballet Seminars staff who need it to do their job.

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Fundraising

 

As a registered charity, we rely on funds raised from a variety of different sources including individuals, companies, charitable trusts and other grant-giving bodies. The generosity of these supporters enables Yorkshire Ballet Seminars to train exceptionally talented young dancers, from around the world, regardless of their economic background.

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Where we believe there is 'legitimate interest', we may seek additional information from third parties before contacting individuals or companies to determine whether there is a suitable reason to engage with them, such as a shared interest or potential connection. We may also use public research to understand the interests of our current supporter's, so we may improve our communication and suggest relevant opportunities to increase engagement with us. 

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We endeavour to tailor communication and improve the experience our supporters have with Yorkshire Ballet Seminars. To do so we may segment personal data provided (for example in order to send an invitation to contacts geographically located close to the event location), analyse donations made to Yorkshire Ballet Seminars and access publicly available information to build a profile of interests and preferences. This might include: LinkedIn, Companies House, Charities Commission, amongst other legitimate media sources.

 

You can request for your data not to be used for this kind of profiling and/or unsubscribe from future communications by contacting info@ybss.co.uk 

 

Your Rights

 

• You have the right to object to the processing of your personal data, however this does mean that we will be unable to provide you with a full rage of services

• You have the right to update your preferences at any time by contacting us at info@ybss.co.uk

• You have the right to ask us to delete all of the personal information we hold about you

• The accuracy of your data is very important us. You have the right to update your personal information at any time. Please contact info@ybss.co.uk to notify us of changes

• Under Data Protection Act 1998, or after 25 May 2018, the General Data Protection Regulation, you have the right to request full details of your personal data that is held by us. To make this request please contact info@ybss.co.uk we will need proof of identity before providing your personal information 

 

Contact Us

 

Questions, comments or requests regarding this privacy notice please contact us info@ybss.co.uk